Privacy Policy

Last updated: [REPLACE-DATE]

Megaclite Pharmaceuticals Private Limited ("we," "us," "our") operates femiclite.com (the "Site"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site, create an account, or place an order.

1. Information We Collect

We collect the following categories of information:

• Contact & account information: name, mobile number, email address, delivery address
• Order information: products purchased, order value, order history
• Payment information: processed securely via Razorpay — we do not store your card, UPI, or bank details on our servers
• Communication data: messages exchanged via WhatsApp for order updates, OTP verification, and customer support
• Technical data: IP address, browser type, device information, and cookies used for site functionality and analytics

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including shipping via Shiprocket
• Verify your identity via WhatsApp OTP during login and checkout
• Send order confirmations, shipping updates, and delivery notifications
• Generate GST-compliant invoices
• Respond to customer support queries
• Improve our Site, products, and customer experience
• Comply with legal and regulatory obligations, including FSSAI and tax requirements

3. Sharing Your Information

We do not sell your personal information. We share information only with trusted third parties necessary to operate our business:

These providers only receive the information necessary to perform their specific function and are contractually bound to protect your data.

4. Cookies

We use cookies to keep you logged in, remember your cart, and understand how visitors use our Site. If you arrived via a referral or influencer link, a cookie may be used to attribute your order for partnership tracking purposes. You can disable cookies in your browser settings, though some Site features may not function correctly as a result.

5. Data Security

We use industry-standard measures, including HTTPS encryption and secure payment processing via Razorpay, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your order and account information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations (including tax and FSSAI record-keeping requirements), and resolve disputes.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data, subject to legal retention requirements
• Opt out of promotional WhatsApp or email communications at any time

To exercise these rights, contact us using the details below.

8. Children's Privacy

Our products and Site are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at: